Leadership
We specialise in tailoring training to suit organisation goals. We agree workplace-oriented goals and provide the option of a mentor and evaluation tools to accelerate workplace implementation of learning. We make sure the content connects directly to workplace challenges. Our trainers facilitate groups to work well together and plan for implementation. This practical approach has earned us the reputation of creating the conditions so that you can apply tomorrow what you learn today®™
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Existing and new managers and senior supervisors wishing to enhance professionalism in managing the performance of others.
Option of FETAC level-6 component accreditation (N32905).
After successful completion of this programme you will be able to:
- Set performance standards and apply performance measurement and feedback
- Conduct a comprehensive skills audit and select appropriate strategies and actions for staff development and empowerment
- Lead a multi-disciplinary team, demonstrating effective and open communication,
judicious use of supervision, delegation and leadership skills
- Demonstrate evaluation of own role within a team setting, showing appreciation
of diversity, effective problem solving, conflict resolution and consultation
1. Managing Performance
2. Motivating, Developing and Empowering
3. Building Effective Relationships
4. Legislation, Regulation and Policies to ensure compliance and enhance engagement
Existing and new managers wishing to enhance individual capability and manage performance in the organisation.
Option of FETAC level-6 component accreditation (L32675).
After successful completion of this programme you will be able to:
- Assess the relevance of and apply various management development concepts, models, approaches and activities to
different business scenarios
- Apply the learning to an organisational project that will demonstrate research,
selection of appropriate management models/approaches to address a specific
business scenario and make recommendations that can be implemented
1. Overview of Management and Leadership for Organisational Performance
2. Management Development Models and Strategies
3. Management Development Systems and Activities
4. Management Development Project in an organisational context
Line managers, senior leaders and mentors with a responsibility to engage and motivate others in the workplace/community
After successful completion of this programme you will be able to:
- Communicate effectively so as to provide direction and focus
- Actively assume a transformation and empowering role with others
- Listen effectively, conduct influencing and inspiring conversations
- Purposefully plan and monitor results, achievements, and learning
1. Vision building and priorities that will inspire others
2. Results, Processes and Relationships
3. Generating active involvement and a mechanism for consensus
4. Success planning: facilitate stakeholder agreement, work through conflict
5. Project Management Conversations that lead to collaborative actions
6. Coaching Conversations to build capacity and commitment
7. Acknowledging Achievement and Learning
Team players and team leaders working through potential conflicting work
situations and wishing to maintain focus and purposeful relationships.
Option of FETAC level-6 component accreditation (E30161).
After successful completion of this programme you will be able to:
- Describe typical causes of workplace conflict
- Show a greater awareness of personal style in dealing with conflict
- Explain how this personal style impacts on the management of conflict
- Describe the role of positive conflict within group organisational life
- Utilise an analytical framework for working through and managing conflict
1. Causes of workplace conflict; Substantive and Personality Conflict
2. Personal Awareness of Conflict Style, and costs and gains associated
3. Overview of mediation and negotiation in conflict management
4. Practice Sessions on conflict identification
5. Practice sessions using conflict resolving conversations
Existing team leaders wishing to strengthen and expand their capabilities so as to
be able to operate effectively as a Supervisor or Line Manager.
Option of FETAC level-6 component accreditation (L31836).
After successful completion of this programme you will be able to:
- Clarify the role and potential contribution of the line manager
- Demonstrate operational planning and project management skills
- Demonstrate team leadership skills including role assignment, effective training and development communication, staff appraisal, and conflict management
- Apply time management and delegation techniques
- Demonstrate skills of meeting facilitation and contribute to selection interviews
1. Supervisory Role and Responsibilities
2. Operational Planning and Project Management
3. Team Leadership
4. Organisational Skills
For new and recently appointed team leaders wishing to assume the role in a variety of organisational contexts.
Option of FETAC level-6 component accreditation (L31837).
After successful completion of this programme you will be able to:
- Demonstrate the theoretical knowledge underpinning leadership styles and practices
- Contribute to the development and practice of effective team working
- Set up a team to achieve a defined purpose
- Work effectively as a team leader
- Contribute to team working within an organisational context
1. Leadership
2. Role of the Team Leader
3. Leading a Team
