SME Owner Manager Skills
We specialise in tailoring training courses to connect directly to workplace challenges. We offer a Business Mentor, and 'ready-to-go workplace aids to accelerate workplace implementation of learning. This practical approach has earned us the reputation of creating the conditions so that you can apply tomorrow what you learn today®™
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At each stage from idea generation, launch, stabilisation and growth, the following programmes provide the knowledge, skills and ready-to-go practical aids to enable the small business owner to adapt to changing circumstances and advance performance potential. We tailor our business and management training courses to suit all sectors, including women in business; childcare providers, etc.
Persons wishing to explore a business idea for enterprise set up. Persons already trading and wishing to learn key owner manager knowledge and
skills to manage the SME in its early stage of development. Option of FETAC level-5 component accreditation (B20153).
After successful completion of this programme you will be able to:
- Explain the processes involved in enterprise set up, day to day operation and evaluation of success
- Take account of both external factors and internal capacity to develop and protect the business
- Utilise good planning, organisation, implementation and evaluation skills
1. The SME Business Environment and the Role of the Owner Manager
2. The Business Plan to guide and monitor the business
3. Organising day to day operation and trading activities
4. Monitoring and reviewing success and viability
Persons wishing to carry out a detailed investigation of their proposed ideas, assess its viability and potential for enterprise set up. Option of FETAC level-6 component accreditation (N32812).
After successful completion of this programme you will be able to:
- Examine the viability of a business idea and the steps to follow for set up
- Evaluate market opportunity, examine available funding, cash flow and skills
- Develop effective marketing and good customer relationships
- Develop a viable business plan, demonstrate appropriate communication skills
1. Business Feasibility
2. Customer and Markets
3. Production and Personnel
4. Financial Planning
5. Marketing, Quality, Customer Service and Professional Practice
6. Development and Presentation of a Business Plan
Existing owner managers wishing to develop, market and manage a new business It is intended as a follow on from SYOB.
Option of FETAC level-6 component accreditation (N32831).
After successful completion of this programme you will be able to:
- Develop approaches to access available resources
- Develop a marketing and sales plan, utilising e-commerce
- Explore and plan for expansion and staff recruitment, training and management
- Demonstrate effective communication and presentation skills
1. Overview of the business plan, feasibility, support, advice and funding
2. Sales, Marketing, Advertising and Promotion
3. Premises, Health and Safety, Contracts and Suppliers
4. Staff Recruitment and Training, Compliance with legislation
5. Presentation and Communication Skills
6. Project work to implement the learning into a comprehensive business plan
Managers of established SME's wishing to take stock in the face of current
economic challenges and to initiate change within a well-planned agenda.
After successful completion of this programme you will be able to:
- Focus on strategic direction, cost competitiveness and innovation
Content is delivered over 2 full days and 10 evening workshops:
1. Formulate 18-month strategy, ready to adapt to external changes
2. Formulate Year 1 Operations Plan
3. Revitalise leadership, build a winning team; safe employment procedures
4. Financial Management & Debt Collection
5. Marketing Review and Re-focus, Embracing the Marketing Plan
6. Financial Planning & Projections
7. Increasing the Value of Your Brand and Maximising Internet Marketing
8. Internal Efficiencies-Lean and Continuous Improvement/Innovation
9. Exploration of Import/Export Substitution, Project Management Techniques
10. Key Account Management
11. Time Management, Work-life Balance and Delegation
12. Review of Action Plans
SME owner managers. Option of FETAC level-6 component accreditation (N32648).
After successful completion of this programme you will be able to:
- Contribute to and co-ordinate recruitment and selection
- Conduct a training needs analysis; and co-ordinate systematic staff training
- Contribute to a Performance Management System to support management and
staff to contribute to organisational goals and individual growth.
- Put safe policies and procedures in place in compliance with Employment Law
- Contribute to selection of HR software package for identified organisation's needs
1. Introduction to Human Resource Management
2. Recruitment and Selection
3. Performance Management and Development System
4. Learning and Development
5. Employment Law
6. HR information systems
SME Owner Managers wishing to ensure compliance with employment legislation
and preparedness for regulatory audits. Option of FETAC level-6 component accreditation (L32491).
After successful completion of this programme you will be able to:
- Follow good practice and procedure to protect the employer
- Prepare policies and procedures relating to disciplinary matters
- Differentiate discrimination types, legal provisions and rights
- Identify issues, relevant legislation and appropriate courses of action available to
the small business employer in a particular set of typical scenarios
1. The Regulatory Framework, Contracts of Employmentk
2. Discrimination case studies to analyse the obligations of the employer
3. Harassment case studies to test the judgement of the employer
4. Dismissal and Redundancy scenarios to analyse the obligations of the employer
5. Health and Safety at Work; Family Friendly Employee Rights
6. Project work to establish good practice and preparation for NERA audits
